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Support Center

BrainSnap - Daily Puzzle & Brain Training

Frequently Asked Questions

How do I play BrainSnap?

BrainSnap offers a variety of daily brain training puzzles. Each day you get new challenges to complete. Solve puzzles to earn points, build streaks, and improve your cognitive skills. The puzzles include pattern recognition, memory challenges, logic problems, and more. Just tap the puzzle you want to play and follow the on-screen instructions!

Where are my scores saved?

All your game data, including scores, streaks, and progress, is saved locally on your device. We do not upload or sync your data to any server. This means your progress is private and stays on your phone. Please note that if you delete the app, your progress will be permanently lost.

Why are there ads in the game?

BrainSnap is a free app, and ads help us keep it that way. We use Google AdMob to display ads, including banners, interstitials, and rewarded videos. Rewarded ads are optional and give you bonus rewards like extra hints. We strive to keep the ad experience non-intrusive so you can enjoy the puzzles.

Does the game work offline?

Yes! BrainSnap is designed to work fully offline. All puzzles, game logic, and features run entirely on your device. You do not need an internet connection to play. However, an internet connection is needed to display ads. Without internet, ads simply won't appear and you can still enjoy the full game experience.

How do I reset my progress?

To reset your progress, you can delete and reinstall the app. Since all data is stored locally on your device, reinstalling the app will give you a fresh start. There is no way to recover your data after deletion, so please be sure before proceeding.

How do daily reminders work?

You can set a daily reminder time in the Settings screen. The app will send you a local notification at your chosen time to remind you to complete your daily puzzles. These notifications are handled entirely on your device and do not require an internet connection.

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Need More Help?

If you have any questions, feedback, or issues that aren't covered above, feel free to reach out. We typically respond within 24-48 hours.

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