Water Out — Support

Need help? Email batu2525@icloud.com and include your device model and iOS version. Do not include private information you do not want to share.

No sound is playing

Check the device volume, make sure the speaker is not muted or obstructed, and tap Start again. If playback stops after an interruption or when the app goes to the background, return to the app and restart it.

The cleaning mode did not help

The app plays tones through the speaker; it cannot measure moisture or confirm a hardware issue. Results vary by device and situation. For a wet device, follow the manufacturer's care guidance and avoid charging it until it is safe to do so.

Ads or tracking permissions

Ads are provided by Google AdMob. You can manage tracking permission in iOS Settings. The app does not use the microphone or record audio.

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